Holiday Inn Hotel & Suites Des Moines-Northwest

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(888) 897-0088

4800 Merle Hay Road
Des Moines, IA 50322 41.64833 -93.698029

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www.holidayinn.com

Years in business

Established in 1975

Last updated 11.30.11

What People Are Saying About Holiday Inn Hotel & Suites Des Moines-Northwest

The Owner

Holiday Inn Hotel & Suites Des Moines-Northwest

Owner

The Holiday Inn Hotel & Suites Des Moines - Northwest is located in the heart of Iowa, just 1/2 block from the intersection of Interstates 80/35 and Merle Hay Road in the Des Moines suburbs of Johnston and Urbandale. Within minutes of corporate locations such as John Deere Credit, Pioneer Hi-Bred, Iowa Public Television and Camp Dodge. Enjoy our indoor pool, hot tub and recreation area open 24 hours a day! Nearly 200 guestrooms and suites feature quilt-top mattresses, triple sheets and pillow menu. Executive-class suites are offered in several styles, from Junior Kings to the stunning…

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Featured Review

Contributor

Contributor

In Short – Since 1995, this smaller sister chain to the Sheraton has prided itself on its big draw: affordable rates. The modern accommodations feature large beds, work areas, coffeemakers and hair dryers. Complimentary Internet access and bottled water are also provided in every room. Other amenities include meeting facilities and fast check-in and check-out times. Most locations also have an indoor or an outdoor pool.

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1 Star Rating: Poor

08/01/11

Less Than I Expected

by Bballtraveler at Citysearch

We travel for club basketball and stay many weekends at hotels across the state. I usually don't check reviews with Holiday Inns I book as I have had only a rare experience with any problems in cleanliness or service. I will say one positive, the service was excellent. Beyond that, the room smelled incrediby musty, was very small, the bathroom was so small only one person could stand in there and it had no fan which forced you to leave the door ajar to be able to stand the heat if you were showering. Because of that the room became even more sticky and hot. We had to turn our air down to 54 just to try to keep it cool. In fairness to the property I called down to the desk and they did send someone up to check it when we were gone to games that day. Unfortunately, no improvement when we returned. Toilet was difficult to flush and sheets felt damp just due to humidity inside. Very easy to hear outside noise in adjouning rooms along with in hallway. Was not a good experience for a Holiday Inn and I too am a priority club member. I think they have some work to do to update this facility. I would be hesitant to recommend this property to anyone. I heard numerous other complaints from our team and if we return to Des Moines next year for this tournament will definitely seek lodging somewhere else.

4 Star Rating: Recommended

04/06/11

Great Value

by husker67 at Citysearch

Very pleasant; nice people, great restaurant (Bennigans), plus everything is included; wireless,

cookies at arrival, popcorn in lobby, free computers in

buz ctr. I would recommend

1 Star Rating: Poor

08/22/10

Worst Holiday Inn Ever

by daaxt at Citysearch

I've been a Priority Club Member for nearly 16-years. This was by far the worst Holiday Inn I have ever stayed at. Ironically, it is also the most money I've ever paid ($140) for one room with two queen beds.

Room #206 had scum on the doors; the toilet leaked onto the bathroom floor; the toilet handle stuck...even the ceramic coffee cup leaked coffee onto the bed sheets (I thought I was being "punked"). There was no extra blanket, as is typical; the shower handle in the pool shower was missing and unusable; the TV remote was difficult to use; and the air conditioner sounded like a B52 bomber. In the morning, the thin walls enabled me to be surrenaded by the screaming baby next door.

Yep, it was by far the worst Holiday Inn experience and the most I've spent.

Message from Holiday Inn Hotel & Suites Des Moines-Northwest

  • Friendly Hotel Staff
  • Comfortable Work Spaces
  • Spacious Guest Rooms

The Holiday Inn Hotel & Suites Des Moines - Northwest is located in the heart of Iowa, just 1/2 block from the intersection of Interstates 80/35 and Merle Hay Road in the Des Moines suburbs of Johnston and Urbandale. Within minutes of corporate locations such as John Deere Credit, Pioneer Hi-Bred, Iowa Public Television and Camp Dodge. Enjoy our indoor pool, hot tub and recreation area open 24 hours a day! Nearly 200 guestrooms and suites feature quilt-top mattresses, triple sheets and pillow menu. Executive-class suites are offered in several styles, from Junior Kings to the stunning Presidential Whirlpool with Rosewood conference table, bar and entertainment center. Hotel offers over 12,000 square feet of conference space, including 18 breakout meeting rooms. Meet in the elegant Iowa Boardroom or the Heartland Ballroom, which can accommodate up to 600 guests. From technical assistance and creative menu planning, to just a bit of reassurance, our meeting professionals can assist with the planning of your next best event! Enjoy complimentary high-speed wireless Internet service anywhere in the hotel or restaurant. Local guests enjoy the extensive menu and friendly Irish hospitality of our Bennigan's restaurant.

Holiday Inn Hotel & Suites Des Moines-Northwest

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Holiday Inn Hotel & Suites Des Moines-Northwest - 4800 Merle Hay RoadDes Moines, IA50322 - (888) 897-0088

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