Salon W

Pleasantly surprised

by Ilovejazz at Citysearch

Salon W is one of the few places I've gone to get my hair cut where they listened and then followed through with exactly what we agreed, no more and no less. My hair isn't so easy to cut, but I was pleased with the outcome. The prices are higher than most other salons in the area; however, I'd rather have a fantastic haircut and a few less pennies than a mediocre haircut with a few extra pennies.

• Pros: Complimentary glass of wine, shoulder massage, hand waxing
• Cons: Parking meters, not open on Sunday or Monday, prices

Very disappointed

by loftyidealist at Citysearch

Pros:

Head/shoulder massage,

hand massage and wax treatment and

Aveda products.

Cons:

price to highlight my hair : $125;

My hair ended up being very brassy and nothing like what we had discussed or the picture the stylist picked out;

So they re-did it (because they agreed my hair was brassy) and toned it down only the toner was sloppily applied and was picked up by the blonde highlights which turned green/gray; and

Now I still have brassy hair with lovely green/gray spots.

I'm going back to my old hair colorist who was amazing. I could take a picture in and I would leave with that hair color exactly. Plus the prices were much better. This is what I get for trying something new.

• Pros: Ambience
• Cons: Bad hair color

Best Quality, Best Overall Salon Experience

by downtowndsm at Citysearch

When I recently moved to Des Moines I was looking for an upscale, big-city salon with great customer service and reasonable prices. A friend recommended salonW in the East Village and I must say I was impressed! A complimentary glass of wine, paraffin hand dip, scalp massage and makeup touch up are a part of every service. Plus, the stylists are departmentalized and are therefore experts in their particular trade. My hair has never looked so good! I was educated by my stylist on how to style my hair at home and told exactly why they chose the cut and color for my age, face-shape and maintenance level. I saw Micki and KAL and am totally hooked!

• Pros: Great ambience, friendly, knowledgeable stylists
• Cons: They do not provide manicures and pedicures