Altoona >Beauty > Ultra Salon
511 8th St SE, Altoona, IA | Directions 5000941.644214 -93.459170
Ultra Salon – This Salon is no longer in business. There is a new salon in the same suite new owners new name new look. We just thought everyone should know!
AWESOME SALON! – I have been going to Ultra Salon for the past 3 years! They have great stylist and a fun atmosphere! When you walk in you feel comfortable and respected. They always call to remind you of your appointment, if a stylist is running late on another appointment they will call and make sure that it will not be a problem. I recommend Ultra Salon to everyone!
As for the comment below I'm not sure I believe all of it. I also went there for my wedding. They put together an amazing wedding package for my wedding party. We went in two days before the wedding, got manicures and pedicures. They had drinks ready for us to choose from which included anything from water, soda, even wine. We had a blast! The day of my wedding we went to get our hair done. The salon opened 45 minutes early for us, all stylist ready to go to make my day perfect. They had bagels and fruit ready for us, along with beverages. I couldn't have asked for a better morning to my wedding.
I go to the salon for everything, hair, pedicures, facials and tanning. I have never felt that it is dirty. It's a salon there will be hair on the floor. I will continue to recommend everyone to Ultra Salon!
Terrible Pedicure and Manicure Experience – I booked an appointment with Ultra Salon for pedicures and manicures the day before my wedding. The appointment was for Friday, April 1st, 2011. The customer service over the phone was great- Julie (or Julia?) was very polite and accommodating, saying she would "squeeze" us in at the time we wanted.
However, when we arrived (an hour after it opened) for our appointment, the salon was dirty and all the employees were hanging out, relaxing, upstairs. It looked as if the salon hadn't been cleaned for a few days. As far as "squeezing" us in- there were no other appointments booked directly before OR after us, so I am still unaware of what the manager meant by this.
There were 4 of us total, but only 2 pedicure stations and 2 manicure stations, so we had to be split up. No big deal, really, but I wish I was made aware of this over the phone. Now, instead of going through every detail that disturbed us, I will just say the basics- the floor was covered in hair and I was uncomfortable walking around in flip flops, my pedicure was short and uneventful, my manicure was even worse than my pedicure as it only consisted of lotion on my hands and a paint job (no cuticle trimming, no filing, etc), the salon appeared to be more kid-friendly than anything, which is no big deal, but the staff didn't appear (or sound) kid-friendly. To further our disappointment, the staff was very unprofessional- discussing drinking and hangovers in front of my 10-year-old bridesmaid.
After we left, we had to fix 3 out of 4 of the pedicures that they did and 2 out of 3 of the manicures they did. Needless to say, I was quite upset since this was supposed to be a fun experience the day before my wedding.
I wrote the company a letter stating my issues and never received a response. This tells me they could care less about losing us as customers.
I suggest never setting foot in this salon for anything as I honestly think you will be disappointed. I hope no one has the same experience that my bridesmaids and I did. I will never return and will suggest to others to do the same.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Ultra Salon on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.